Dental Patient Access Specialist

Marquette University Clg-Nurse; Northern (KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Marquette University is seeking a Patient Access Service Representative for the Dental School to manage check-in, demographic and insurance data, and electronic chart creation. The role includes coordinating new patient screenings and supporting radiology scheduling within a team.

The position emphasizes accurate data entry, strong customer service, and effective communication with diverse populations. A collaborative, mission-driven environment supports work-life balance and professional growth.

Qualifications

• High school diploma and at least one year of customer service experience.
• Accurate data entry and basic computer literacy with Microsoft applications.
• Excellent customer service skills and the ability to communicate with people from diverse populations.

Responsibilities

• Greet patients upon check-in and verify demographic and insurance information.
• Process payments and reconcile cash drawer and batches; support revenue cycle operations.
• Answer calls and direct to clinics; manage voicemails with shared responsibility.
• Register Medicaid and commercial insurance plans with patients.
• Create electronic charts and schedule new patient screenings.
• Assist Radiology Coordinator with appointment schedules and patient orientations.

Skills

Customer service

Data entry

Microsoft Office

Communication

Education

High school diploma

Job description

Marquette University is seeking a Patient Access Service Representative for the Dental School to manage check-in, demographic and insurance data, and electronic chart creation. The role includes coordinating new patient screenings and supporting radiology scheduling within a team.

The position emphasizes accurate data entry, strong customer service, and effective communication with diverse populations. A collaborative, mission-driven environment supports work-life balance and professional growth.