Academic Dental Clinic Operations Coordinator

Marquette University Clg-Nurse; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Marquette University seeks a Float Dental Coordinator to provide real-time coverage across PreDoc, Graduate, and specialty clinics. You will manage complex scheduling, coordinate with providers, and ensure accurate records using a dental practice management system.

You’ll support insurance verification, pre-authorizations, and patient financial inquiries while assisting students, residents, and faculty with policy guidance and scheduling processes.

Qualifications

• Requires high school diploma or equivalent.
• At least two years related experience.
• Preferred degree in Healthcare Administration, Dental Hygiene, or Dental Assisting.
• CPR certification preferred.
• Experience with medical/dental coding, billing or claims processing.
• Familiarity with dental practice management software.
• Spanish speaking/writing ability is a plus.
• Experience in an academic environment is desirable.

Responsibilities

• Provide real-time coverage for Dental Coordinator absences across PreDoc, Graduate, and specialty clinics.
• Coordinate complex patient scheduling including multi-appointment treatment plans and referrals.
• Utilize dental practice management software to manage records, scheduling, and documentation for compliance.
• Assist with insurance verification, pre-authorizations, and claims processing support.
• Offer administrative support to students, residents, and faculty regarding patient assignments and policies.
• Generate scheduling reports and support process improvements and audits.
• Serve as cross-trained resource and assist with onboarding for new staff.
• Ensure compliance with MUSoD policies, safety, and accreditation requirements.
• Perform related duties to support clinic operations.

Skills

CPR Certification

Spanish language skills

Dental practice management software

Medical/dental coding & billing

Academic environment experience

High-level organizational skills

Education

High school diploma

Two years related experience

Associate’s or vocational/technical degree in Healthcare Administration or Dental fields

Tools

Dental practice management software

Job description

Marquette University seeks a Float Dental Coordinator to provide real-time coverage across PreDoc, Graduate, and specialty clinics. You will manage complex scheduling, coordinate with providers, and ensure accurate records using a dental practice management system.

You’ll support insurance verification, pre-authorizations, and patient financial inquiries while assisting students, residents, and faculty with policy guidance and scheduling processes.