Dental Office Scheduler & Patient Concierge

Prestige Oral Surgery; Princeton (NJ); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Bonus potential

401k Plan w/Company Match

Health Savings Account

Job summary

Prestige Oral Surgery in Princeton is seeking a Scheduling Coordinator to join our elite practice dedicated to exceptional patient care and first-class service for referring doctors. This in-office full-time role focuses on scheduling, patient flow, and concierge-level service to ensure optimal clinical outcomes and patient satisfaction.

Applicants should have a high school diploma and at least one year of customer service experience; prior oral surgery experience is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.

Skills

Customer service

Organizational skills

Typing

Dental terminology

Professional demeanor

Education

High school diploma

Job description

Prestige Oral Surgery in Princeton is seeking a Scheduling Coordinator to join our elite practice dedicated to exceptional patient care and first-class service for referring doctors. This in-office full-time role focuses on scheduling, patient flow, and concierge-level service to ensure optimal clinical outcomes and patient satisfaction.

Applicants should have a high school diploma and at least one year of customer service experience; prior oral surgery experience is a plus.