Dental Front Desk Specialist — Patient Experience Champion

PDS Health; San Antonio (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

Lemon Creek Smiles Dentistry in San Antonio, TX, seeks a friendly receptionist to greet patients, answer calls, and manage front desk duties. You will help patients check in, schedule appointments, and assist with payments, ensuring smooth daily operations and a positive patient experience.

The role emphasizes PPE and Patients for Life, with attention to accurate registration and coordination with the back office in a fast-paced dental office.

Qualifications

• Knowledge of office practices and insurance basics.
• Excellent interpersonal, oral and written communication.
• Ability to manage tasks with accuracy and discretion.

Responsibilities

• Greet patients and guests professionally and warmly.
• Answer phones promptly and direct inquiries.
• Schedule and confirm appointments; manage front desk tasks.
• Post payments and maintain patient accounts per policy.
• Register and check in patients; communicate with back office.
• Support PPE and PPE processes to deliver a great patient experience.

Skills

Office practices

Results oriented

Patient advocacy

Process focus

Financial acumen

Influencer

Self-motivated

Time management

Communication skills

Team player

Education

GED

Tools

Practice management system

Job description

Lemon Creek Smiles Dentistry in San Antonio, TX, seeks a friendly receptionist to greet patients, answer calls, and manage front desk duties. You will help patients check in, schedule appointments, and assist with payments, ensuring smooth daily operations and a positive patient experience.

The role emphasizes PPE and Patients for Life, with attention to accurate registration and coordination with the back office in a fast-paced dental office.