Dental Office Receptionist

Affinity Dental Management; Hauppauge (NY); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Life insurance

Disability coverage

Job summary

Now Dental of Suffolk, affiliated with Affinity Dental Management, is seeking an experienced Dental Receptionist to join our Smithtown front desk.

You will welcome patients, answer phones, schedule appointments, maintain Denticon records, and support the clinical team while upholding HIPAA.

We offer competitive pay starting at $20+ per hour, full-time weekday schedule, and comprehensive benefits, with opportunities to grow within the practice.

Qualifications

• 1+ year of dental office/front desk experience required.
• Knowledge of dental terminology, scheduling, insurance, and patient coordination.
• Comfortable communicating with patients about treatment and financial information.
• Professional, dependable, detail-oriented, and team-focused.

Responsibilities

• Welcome patients and provide a friendly, professional check-in and check-out experience.
• Answer phones, schedule and confirm appointments, and respond to patient questions.
• Maintain accurate patient records and information in Denticon.
• Coordinate schedules and work with the clinical team to support efficient patient flow.
• Process payments and assist patients with basic insurance and financial questions.
• Help communicate treatment plans, costs, and next steps to patients.
• Follow up with patients regarding appointments and recommended treatment.
• Support daily front-office administrative tasks while maintaining patient confidentiality and HIPAA standards.

Skills

Dental reception experience

Scheduling & coordination

Insurance coordination

Patient communication

Customer service

Organizational skills

Education

High school diploma

Tools

Denticon

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Practice Ops-Admin Smithtown, NY, US

Be the First Smile Patients See | Dental Receptionist - Smithtown, NY

At Now Dental of Suffolk, a great patient experience begins long before treatment - it starts with the first phone call, the first welcome, and a front office team that makes every interaction feel organized, professional, and personal.

Our established, multi-specialty practice in Smithtown, NY is looking for an experienced Dental Receptionist to join our team. We're seeking someone who understands the pace of a busy dental office, enjoys connecting with patients, and can confidently manage scheduling, front desk responsibilities, and patient coordination while keeping the day running smoothly.

If you're dependable, personable, organized, and ready to become an important part of a collaborative dental team, we'd love to meet you.

Why Join Now Dental of Suffolk?

• Competitive Pay: Starting at $20+/hour, based on experience
• Comprehensive Benefits: Medical, dental, vision, 401(k), life insurance, and disability coverage
• Full-Time, Consistent Schedule: Predictable weekday hours with only 1-2 Saturdays per month
• Modern Practice: Work in a 9-operatory, multi-specialty office with digital technology and Denticon
• Career Growth: Opportunities to expand your dental front-office skills and grow within the practice and Affinity Dental Management
• Supportive Team: Work alongside experienced clinical and administrative professionals who value teamwork and excellent patient care

Schedule

• Full-Time
• Monday-Friday | 9AM-6PM

About Our Practice

• Now Dental of Suffolk
  • 496 Smithtown Bypass, Suite 300, Smithtown, NY 11787

Our modern, multi-specialty practice serves patients throughout Smithtown, Suffolk County, and Long Island. With 9 operatories, Denticon digital charting, off-street parking, and advanced dental technology, our team is equipped to provide comprehensive care in a welcoming and efficient environment.

What You'll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Answer phones, schedule and confirm appointments, and respond to patient questions
• Maintain accurate patient records and information in Denticon
• Coordinate schedules and work with the clinical team to support efficient patient flow
• Process payments and assist patients with basic insurance and financial questions
• Help communicate treatment plans, costs, and next steps to patients
• Follow up with patients regarding appointments and recommended treatment
• Support daily front-office administrative tasks while maintaining patient confidentiality and HIPAA standards

What We're Looking For

• 1+ year of dental office/front desk experience required
• Knowledge of dental terminology, scheduling, insurance, and patient coordination
• Comfortable communicating with patients about treatment and financial information
• Strong customer service, communication, and organizational skills
• Ability to multitask and remain composed in a busy dental environment
• Professional, dependable, detail-oriented, and team-focused
• Dental software experience required; Denticon experience is a plus
• High school diploma or equivalent required

Bring Your Front Office Experience Somewhere It Matters

A great Dental Receptionist does much more than answer phones. You're the person patients rely on for answers, the connection between the front and clinical teams, and an important part of keeping the practice organized and productive.

At Now Dental of Suffolk, you'll have the opportunity to bring those skills to an established practice while continuing to grow your career with a team that values your contribution.

Now Dental of Suffolk is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law. Employment is contingent upon successful completion of applicable background, reference, and employment verification requirements.