Dental Front Desk Specialist | Patient Experience

Affinity Dental Management; Town of Smithtown (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay starting at $20+/hour

Medical, dental, vision, 401(k), life,

disability coverage

Full-time, consistent schedule

Modern practice with digital tech

Job summary

Affinity Dental Management is seeking a Dental Office Receptionist for Now Dental of Suffolk in Smithtown, NY. The role focuses on welcoming patients, managing front-desk tasks, and coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate has at least 1 year of dental front-office experience, familiarity with dental terminology, scheduling, and insurance, and excels in customer service and organization. Denticon experience is a plus; high school diploma required.

Qualifications

• 1+ year of dental office/front desk experience required.
• Knowledge of dental terminology, scheduling, insurance, and patient coordination.
• Comfortable communicating with patients about treatment and financial information.
• Strong customer service, communication, and organizational skills.
• Ability to multitask and remain composed in a busy dental environment.
• Professional, dependable, detail-oriented, and team-focused.
• Dental software experience required; Denticon experience is a plus.
• High school diploma or equivalent required.

Responsibilities

• Welcome patients and provide a friendly, professional check-in and check-out experience.
• Answer phones, schedule and confirm appointments, and respond to patient questions.
• Maintain accurate patient records and information in Denticon.
• Coordinate schedules and work with the clinical team to support efficient patient flow.
• Process payments and assist patients with basic insurance and financial questions.
• Help communicate treatment plans, costs, and next steps to patients.
• Follow up with patients regarding appointments and recommended treatment.
• Support daily front-office administrative tasks while maintaining patient confidentiality and HIPAA standards.

Education

High school diploma or equivalent

Tools

Denticon

Job description

Affinity Dental Management is seeking a Dental Office Receptionist for Now Dental of Suffolk in Smithtown, NY. The role focuses on welcoming patients, managing front-desk tasks, and coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate has at least 1 year of dental front-office experience, familiarity with dental terminology, scheduling, and insurance, and excels in customer service and organization. Denticon experience is a plus; high school diploma required.