Dental Office Patient Concierge & Scheduling

Hudec Dental; Bedford (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Medical and vision coverage

Paid time off

Paid holidays

Referral program

Job summary

Hudec Dental in Bedford, OH is seeking a Patient Coordinator who will be the first smile patients see. You’ll greet and assist patients, manage scheduling and verify insurance, and coordinate patient flow to ensure smooth operations.

You’ll answer calls, collect copays, support clinical staff, and partner with the Office Manager to maintain a positive patient experience. Join a family-owned practice with a long legacy of care and opportunities for growth.

Qualifications

• Customer service experience, preferably in healthcare.
• Administrative experience and strong organizational skills.
• Personable, positive, and professional demeanor.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Strong communication skills and a commitment to excellent patient care.

Responsibilities

• Greet and assist patients, creating a welcoming and positive first impression
• Manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations
• Answer inbound and outbound calls with professionalism, providing information and support
• Collect copays, manage patient accounts, and assist clinical staff as needed
• Partner with the Office Manager to maintain efficient office operations and a positive patient experience

Skills

Customer service

Administrative experience

Organizational skills

Multitasking

Communication skills

Patient care

Job description

Hudec Dental in Bedford, OH is seeking a Patient Coordinator who will be the first smile patients see. You’ll greet and assist patients, manage scheduling and verify insurance, and coordinate patient flow to ensure smooth operations.

You’ll answer calls, collect copays, support clinical staff, and partner with the Office Manager to maintain a positive patient experience. Join a family-owned practice with a long legacy of care and opportunities for growth.