Patient Experience Coordinator (Mon–Fri, No Weekends)

Hudec Dental; Euclid (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off (PTO) and paid holidays

Referral program

Internal dental allowance for employee

Job summary

Hudec Dental in Euclid, OH, is seeking a friendly Patient Coordinator who will be the first smile patients see and guide them through their care experience with warmth and professionalism. You will greet patients, manage scheduling, verify insurance, handle calls, collect copays, and support clinical staff, all while contributing to a family-focused culture that values growth and work-life balance.

This role offers a stable, 5-day schedule with no evenings or weekends, competitive pay based on

Qualifications

• Customer service experience, preferably in healthcare.
• Administrative experience and strong organizational skills.
• Personable, positive, and professional demeanor.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Strong communication skills and a commitment to excellent patient care.

Responsibilities

• Greet and assist patients, creating a welcoming and positive first impression
• Manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations
• Answer inbound and outbound calls with professionalism, providing information and support
• Collect copays, manage patient accounts, and assist clinical staff as needed
• Partner with the Office Manager to maintain efficient office operations and a positive patient experience
• Contribute to a culture of teamwork, respect, and patient-first care

Skills

Customer service

Administrative experience

Organizational skills

Professional demeanor

Multitasking

Communication skills

Patient care

Job description

Hudec Dental in Euclid, OH, is seeking a friendly Patient Coordinator who will be the first smile patients see and guide them through their care experience with warmth and professionalism. You will greet patients, manage scheduling, verify insurance, handle calls, collect copays, and support clinical staff, all while contributing to a family-focused culture that values growth and work-life balance.

This role offers a stable, 5-day schedule with no evenings or weekends, competitive pay based on