Patient Care Coordinator - Flexible Hours & Growth

Hudec Dental; Cleveland (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Hudec Dental in Cleveland, OH is seeking a Patient Coordinator who will be the first smile patients see and guide them through their care experience with warmth and professionalism.

You will greet patients, manage scheduling, verify insurance, handle calls, collect copays, and support clinical staff while upholding a culture of teamwork and patient-centered care. This role offers a supportive, family-focused environment.

Qualifications

• Healthcare customer service experience preferred.
• Administrative experience and strong organizational skills.
• Personable, positive, and professional demeanor.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Strong communication and commitment to patient care.

Responsibilities

• Greet and assist patients, creating a welcoming first impression.
• Manage scheduling, verify insurance, and coordinate patient flow.
• Answer inbound and outbound calls with professionalism.
• Collect copays, manage patient accounts, assist clinical staff.
• Partner with Office Manager to maintain efficient operations.
• Contribute to teamwork, respect, and patient-first culture.

Skills

Customer service

Administrative skills

Organizational skills

Communication skills

Multitasking

Patient care

Job description

Hudec Dental in Cleveland, OH is seeking a Patient Coordinator who will be the first smile patients see and guide them through their care experience with warmth and professionalism.

You will greet patients, manage scheduling, verify insurance, handle calls, collect copays, and support clinical staff while upholding a culture of teamwork and patient-centered care. This role offers a supportive, family-focused environment.