Dental Office Ops Manager | Flexible Schedule & Growth

Aspen Dental

Conway (AR)

On-site

USD 55,000 - 65,000

Full time

32 hours ago
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Benefits offered by this job

Paid time off
Health, dental, and vision insurance
401(k) savings plan with match
Career development opportunities
Training through TAG The Aspen Group

Job summary

Aspen Dental's Dental Office Manager position leads office operations to support doctors and deliver exceptional patient care. You will participate in a ten-week training program to gain business and leadership knowledge designed to help you grow within our organization.

The role requires hiring and developing staff, managing monthly results and profitability, and coordinating daily huddles to optimize the patient experience and clinical performance.

Qualifications

  • Minimum of one year of managing a team of direct reports.
  • High school diploma or equivalent; college degree is preferred.
  • A people centric leader who motivates and inspires others.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Hire, develop, manage and retain the office staff
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
  • Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
  • Additional tasks as required

Skills

Team leadership
Customer service
Data analysis
Communication
Interpersonal skills

Education

High school diploma or equivalent
College degree preferred

Job description

Aspen Dental's Dental Office Manager position leads office operations to support doctors and deliver exceptional patient care. You will participate in a ten-week training program to gain business and leadership knowledge designed to help you grow within our organization.

The role requires hiring and developing staff, managing monthly results and profitability, and coordinating daily huddles to optimize the patient experience and clinical performance.

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