Dental Office Ops Lead | Patient Experience

Tempe Dental Care; Tempe (AZ); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Health insurance

6 paid holidays

1 week of paid vacation after 1 year

2 weeks of paid vacation after 3 years

Vision care

Discounted dental care for employees

Job summary

Tempe Dental Care seeks an experienced Office Manager to oversee daily operations and support the dental team in Tempe, AZ. The role focuses on keeping the office organized, ensuring smooth administrative workflows, and delivering an excellent patient experience.

The ideal candidate has supervisory experience in a dental setting, strong leadership, and a hands-on approach to improve efficiency and patient care. Compensation and benefits reflect experience and performance.

Qualifications

• Previous office management or supervisory experience, preferably in a dental practice.
• Familiarity with dental office operations, insurance, billing, and collections.
• Strong organizational, communication, and leadership skills.
• Ability to manage competing priorities and solve problems independently.
• Professional, approachable, and service-oriented demeanor.
• Comfortable working with practice management software; Dentrix Ascend experience is a plus.

Responsibilities

• Oversee daily dental office operations and administrative workflows.
• Lead, train, and support front-office and clinical team members.
• Coordinate staff scheduling, performance feedback, and day-to-day office needs.
• Monitor accounts receivable, billing, collections, and financial reporting.
• Assist with month-end reconciliation, budgeting, and operational efficiency.
• Maintain and improve office procedures and practice policies.
• Address patient concerns and employee issues professionally and promptly.
• Coordinate relationships with vendors and outside service providers.
• Work closely with the practice owner and doctors to meet operational goals.
• Help maintain a positive, organized, and patient-focused work environment.

Skills

Leadership

Office management

Dental office operations

Organizational skills

Communication

Problem solving

Dentrix Ascend experience

Tools

Dentrix Ascend

Job description

Tempe Dental Care seeks an experienced Office Manager to oversee daily operations and support the dental team in Tempe, AZ. The role focuses on keeping the office organized, ensuring smooth administrative workflows, and delivering an excellent patient experience.

The ideal candidate has supervisory experience in a dental setting, strong leadership, and a hands-on approach to improve efficiency and patient care. Compensation and benefits reflect experience and performance.