Dental Office Ops Lead - Patient Care Champion

TAG - The Aspen Group; Glen Allen (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PTO & health benefits

Career development

Collaborative culture

Free continuous learning (TAG U)

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to report to the Practice Manager and oversee daily front office tasks, scheduling, patient communication, and non-clinical team coordination across the practice.

The eight-week training program, competitive hourly pay of $20 to $26, and generous benefits support career growth, with opportunities to impact patients and communities while working in a collaborative, patient-centered environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Multitasking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to report to the Practice Manager and oversee daily front office tasks, scheduling, patient communication, and non-clinical team coordination across the practice.

The eight-week training program, competitive hourly pay of $20 to $26, and generous benefits support career growth, with opportunities to impact patients and communities while working in a collaborative, patient-centered environment.