Dental Office Ops Lead - Front Desk & Team Leader

Aspen Dental; Akron (OH); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

TAG U training

Job summary

Aspen Dental in Akron, OH is seeking an Assistant Dental Office Manager, or Operations Lead, to support daily front office tasks and deliver exceptional patient service.

You’ll complete an eight-week training program, supervise non-clinical staff under the Manager, verify insurance and payments, manage scheduling and deposits, and contribute to a friendly, collaborative practice culture.

Qualifications

• Provide excellent patient service with compassion and care.
• Demonstrate strong communication with patients and team.
• Think analytically to leverage data for practice improvement.
• Be organized and detail oriented in front-office tasks.

Responsibilities

• Provide superior patient service and compassion in line with policies.
• Work with dental team to ensure seamless patient care.
• Verify insurance payments and collect balances.
• Oversee scheduling, confirmations, and deposits under Manager guidance.

Skills

Customer service

Communication

Analytical thinking

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Akron, OH is seeking an Assistant Dental Office Manager, or Operations Lead, to support daily front office tasks and deliver exceptional patient service.

You’ll complete an eight-week training program, supervise non-clinical staff under the Manager, verify insurance and payments, manage scheduling and deposits, and contribute to a friendly, collaborative practice culture.