Dental Office Operations & Patient Care Lead

Riccobene Associates Family Dentistry; Leland (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry seeks a Dental Assistant Office Manager to support the Office Manager in running a busy dental practice. The role focuses on staff coordination, patient service, and operational efficiency in a fast-paced healthcare setting.

The AOM collaborates with clinical and front office teams, ensuring professional conduct, accurate records, and timely financial processes. A proactive, detail-oriented leader is essential to maintain high patient satisfaction and smooth

Qualifications

• 1-2 years of experience in a dental or medical office setting.
• Front office experience preferred.
• Proficiency in Microsoft Office and willingness to learn new software systems.
• Strong organizational and time management skills.
• Professional demeanor with excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Demonstrated initiative, reliability, and attention to detail.

Responsibilities

• Support the Office Manager and may oversee patient coordinators, dental assistants, hygienists, and other support staff as needed.
• Manage staff scheduling to ensure optimal coverage and workflow.
• Review and verify timecards for accuracy prior to submission.
• Assist in performance reviews and staff evaluations.
• Monitor inventory levels and coordinate supply orders.
• Ensure timely submission of invoices and expense reports.
• Collaborate on patient account matters and collections with Revenue Cycle Manager.
• Support implementation of patient financing options and staff training.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Independence and collaboration

Confidentiality

Adaptability

Attention to detail

Tools

Microsoft Office

Job description

Riccobene Associates Family Dentistry seeks a Dental Assistant Office Manager to support the Office Manager in running a busy dental practice. The role focuses on staff coordination, patient service, and operational efficiency in a fast-paced healthcare setting.

The AOM collaborates with clinical and front office teams, ensuring professional conduct, accurate records, and timely financial processes. A proactive, detail-oriented leader is essential to maintain high patient satisfaction and smooth