Dental Office Manager: Patient Experience & Operations

Riccobene Associates Family Dentistry; Madison Woods (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry in Greensboro, NC, seeks a full-time Office Manager to lead front office operations, optimize scheduling, and manage financial performance while prioritizing patient experience and team engagement.

The role requires strong leadership, organizational abilities, and proficiency with practice management systems; experience in dental/medical settings is preferred. Join a collaborative team committed to integrity, communication, and excellence in care.

Qualifications

• 2 or more years of management experience in a dental or medical setting.
• 3–5 years of dental or medical front office experience preferred.
• Strong leadership, organization, and multitasking skills.
• Ability to manage sensitive patient situations with discretion and compassion.
• Proficiency with practice management systems and Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to lead confidently, manage change, and support team development.
• Demonstrated ability to maintain confidentiality and compliance standards.

Responsibilities

• Oversee daily administrative and front office operations.
• Collaborate with clinical leadership to support practice success.
• Lead daily huddles and staff meetings.
• Ensure HIPAA and safety protocols are followed.
• Manage staffing levels and timekeeping.
• Support billing and revenue cycle processes.
• Maintain inventory and office supplies.
• Provide exceptional patient service.

Skills

Leadership

Organization

Multitasking

Communication

Dental front office

Staff development

Tools

Practice management software

Job description

Riccobene Associates Family Dentistry in Greensboro, NC, seeks a full-time Office Manager to lead front office operations, optimize scheduling, and manage financial performance while prioritizing patient experience and team engagement.

The role requires strong leadership, organizational abilities, and proficiency with practice management systems; experience in dental/medical settings is preferred. Join a collaborative team committed to integrity, communication, and excellence in care.