Dental Practice Operations Lead

ProSmile; West New York (NJ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending & Health Savings

Life & Disability Insurance

Employee Assistance Program (EAP)

Identity Theft & Fraud Protection

Legal Support Services

Discount Programs

Wellness Programs

Financial Wellness Tools

Job summary

ProSmile is seeking a Dental Practice Manager to oversee administrative operations and financial management with a focus on delivering excellent patient care. Based in the Operations department, you will supervise staff, manage schedules, and coordinate with the corporate office to ensure smooth daily functions and high-quality service for patients at our East Coast locations.

Ideal candidates have 5+ years in dental/medical offices, strong leadership and communication skills, and the ability to

Qualifications

• 5+ years’ work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required
• Strong customer service orientation towards patients and staff
• Easily able to learn new technologies and systems required
• Ability to work in a fast-paced environment
• Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
• Experience using Outlook, Word, Excel required
• High School diploma or GED required

Responsibilities

• Serves as an office facilitator for all personnel by acting as liaison between office and Corporate and provides positive leadership
• Supervises all treatment support systems and patient flow sequencing
• Maintains collection controls and systems
• Monitors overall expenses in the office
• Oversees daily closeout functions as well as daily deposit with the corporate office
• Evaluates work performance of subordinates and mentors, counsels, and provides discipline when necessary
• Performs miscellaneous job-related duties as assigned

Skills

Leadership

Customer service

Communication

Office software

Scheduling

Problem solving

Education

High School diploma or GED

Tools

Outlook

Word

Excel

Job description

ProSmile is seeking a Dental Practice Manager to oversee administrative operations and financial management with a focus on delivering excellent patient care. Based in the Operations department, you will supervise staff, manage schedules, and coordinate with the corporate office to ensure smooth daily functions and high-quality service for patients at our East Coast locations.

Ideal candidates have 5+ years in dental/medical offices, strong leadership and communication skills, and the ability to