Dental Office Manager | Lead Front Desk & Practice Growth

Beautiful Smiles Family Dental Center; York (York County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Medical reimbursement

Paid time off

Paid holidays

Supportive work environment

Leadership opportunity

Long-term employment

Job summary

Beautiful Smiles Family Dental Center is seeking an experienced Dental Office Manager to oversee daily administrative and business operations of the practice. You will lead the front-office team, ensure efficient scheduling, patient flow, and a positive experience for patients and staff in a well-established private practice.

You will manage insurance verification, billing, collections, and key performance metrics, while maintaining compliant, efficient office systems.

Qualifications

• 3+ years in dental office management or significant experience in a dental administrative leadership role.
• Strong knowledge of dental scheduling, insurance, billing, and collections.
• Excellent organizational and communication skills.
• Ability to lead front-office team and maintain a positive work environment.
• Detail-oriented with initiative and good judgment.

Responsibilities

• Oversee daily administrative operations of the dental practice.
• Lead, support, and hold front-office team members accountable.
• Manage scheduling, patient flow, and appointment efficiency.
• Oversee insurance verification, billing, collections, and accounts receivable.
• Monitor practice production, collections, and other key business metrics.
• Maintain efficient office systems and procedures.
• Handle patient concerns professionally and appropriately.
• Coordinate staffing, scheduling, time-off requests, and coverage.
• Assist with hiring, training, onboarding, and performance management.
• Ensure office policies and procedures are consistently followed.
• Work closely with the dentist/owner on practice operations and business decisions.
• Maintain a professional, positive, and team-oriented office environment.
• Help identify opportunities to improve efficiency, patient experience, and practice profitability.
• Ensure compliance with applicable dental office regulations and standards.

Skills

Dental scheduling

Insurance billing

Collections

Organizational skills

Communication skills

Leadership

Problem-solving

Independence

Tools

Dental management software

Office phone systems

Job description

Beautiful Smiles Family Dental Center is seeking an experienced Dental Office Manager to oversee daily administrative and business operations of the practice. You will lead the front-office team, ensure efficient scheduling, patient flow, and a positive experience for patients and staff in a well-established private practice.

You will manage insurance verification, billing, collections, and key performance metrics, while maintaining compliant, efficient office systems.