Dental Office Operations Lead - Patient Care & Growth

Aspen Dental; Cedar Rapids (IA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Vision benefits

401(k) with match

Continuous learning

Job summary

Aspen Dental is seeking an experienced Dental Office Manager (Operations Manager) in Cedar Rapids, IA, to lead the office and support doctors. A ten-week training program will equip you with business and leadership knowledge to grow within the organization.

You will oversee patient service, staff development, and treatment consultations while driving profitability and high-quality care in a collaborative, growth-focused environment.

Qualifications

• Minimum of one year of managing a team of direct reports
• High school diploma or equivalent; college degree is preferred
• A people centric leader who motivates and inspires others
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team leadership

Communication

Analytical thinking

Data analysis

Patient service

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an experienced Dental Office Manager (Operations Manager) in Cedar Rapids, IA, to lead the office and support doctors. A ten-week training program will equip you with business and leadership knowledge to grow within the organization.

You will oversee patient service, staff development, and treatment consultations while driving profitability and high-quality care in a collaborative, growth-focused environment.