Dental Office Operations Manager: Lead Team & Growth

WellNow Urgent Care; Adrian (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

Continuous learning through TAG U

Job summary

Aspen Dental is seeking a Dental Office Manager to lead the office in all operations, participating in a ten-week training program to build business and leadership knowledge. You will ensure exceptional patient service, hire and develop staff, and collaborate with the clinical team to align care and finances.

The role offers a structured environment, competitive benefits, and opportunities for growth within a supportive culture that emphasizes teamwork and innovation.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team management

Leadership

Communication

Analytical thinking

Data-driven

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager to lead the office in all operations, participating in a ten-week training program to build business and leadership knowledge. You will ensure exceptional patient service, hire and develop staff, and collaborate with the clinical team to align care and finances.

The role offers a structured environment, competitive benefits, and opportunities for growth within a supportive culture that emphasizes teamwork and innovation.