Dental Office Operations Leader — Growth, Impact & Patient Care

Aspen Dental Jobs; West Saint Paul (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health, dental, vision insurance

401(k) with company match

Career development opportunities

Supportive, collaborative culture

Free continuous learning through TAG U

Job summary

Aspen Dental is seeking an experienced Dental Office Manager to lead operations and deliver exceptional patient care in a fast-paced dental practice. You will oversee staff, coordinate with clinicians, and drive a ten-week training program to build leadership and business skills.

You will manage patient flow, insurance processes, and daily performance metrics while fostering a collaborative and growth-oriented environment across our Aspen Dental locations.

Qualifications

• Minimum of one year of managing a team of direct reports.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

People leadership

Team management

Customer service

Communication skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an experienced Dental Office Manager to lead operations and deliver exceptional patient care in a fast-paced dental practice. You will oversee staff, coordinate with clinicians, and drive a ten-week training program to build leadership and business skills.

You will manage patient flow, insurance processes, and daily performance metrics while fostering a collaborative and growth-oriented environment across our Aspen Dental locations.