Dental Office Operations Lead - Growth & Patient Experience

0084 LAKIREDDY DENTAL, LLC; Medina (OH); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) plan with match

Career development

Job summary

Aspen Dental is recruiting a proactive Office/Operations Manager to lead non-clinical office operations and drive excellent patient experiences across multiple locations. You will oversee staff, ensure policy compliance, and support doctors with practice optimization.

You will participate in a ten-week training program to build business and leadership skills, while delivering compassionate, high-quality patient care and ensuring smooth daily operations.

Qualifications

• Must have at least 1 year managing a team of direct reports.
• Strong communication and interpersonal skills with patients and staff.
• Ability to analyze data and monitor performance metrics.

Responsibilities

• Lead the office in all non-clinical operations and guest experience.
• Participate in a ten-week training program to build business and leadership skills.
• Provide superior patient service with compassion and care and ensure policy compliance.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options and verify insurance/payment.
• Review monthly business results, manage profitability, and adjust sales plans.
• Lead daily huddles to align goals and improve patient experience.

Skills

People leadership

Communication skills

Analytical thinking

Education

High School Diploma

College degree preferred

Job description

Aspen Dental is recruiting a proactive Office/Operations Manager to lead non-clinical office operations and drive excellent patient experiences across multiple locations. You will oversee staff, ensure policy compliance, and support doctors with practice optimization.

You will participate in a ten-week training program to build business and leadership skills, while delivering compassionate, high-quality patient care and ensuring smooth daily operations.