Dental Office Operations Lead — Growth & Scheduling

ProSmile; West Orange (NJ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life & Disability Insurance

Wellness Programs

Job summary

ProSmile is seeking an Assistant Dental Office Manager in the Operations department to join a growing dental organization. You will work under the Regional Vice President, coordinating scheduling, handling patient concerns, and supporting the Treatment Plan Coordinator in some locations.

We offer competitive pay based on experience and a comprehensive benefits package. The role requires flexibility to work evenings and weekends as needed and involves collaboration with HR and the Dental Practice

Qualifications

• Experience in an administrative function and/or customer-facing role.
• Working knowledge of dental front desk duties and responsibilities preferable.
• Previous dental office management work experience preferable.
• Requires some flexibility in scheduling, including evenings and weekends.

Responsibilities

• Maintains control of patient scheduling
• Addresses and resolves patient complaints
• Reviews patient charts making corrections with posting if needed
• Takes on the responsibility of the Treatment Plan Coordinator in some offices
• Has working knowledge of all insurances; handling of claims, attachments for claims
• Maintains collection controls and systems
• Oversees daily closeout functions as well as daily deposit with the corporate office
• Coordinates end-of-month functions with the corporate office & Dental Practice Manager
• Monitors patient A/R
• Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
• Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
• Contacts maintenance for all office equipment in need of repair for optimum function
• Following up on unresolved task
• Performs miscellaneous job-related duties as assigned
• Coordinating office needs with Dental Practice Manager

Job description

ProSmile is seeking an Assistant Dental Office Manager in the Operations department to join a growing dental organization. You will work under the Regional Vice President, coordinating scheduling, handling patient concerns, and supporting the Treatment Plan Coordinator in some locations.

We offer competitive pay based on experience and a comprehensive benefits package. The role requires flexibility to work evenings and weekends as needed and involves collaboration with HR and the Dental Practice