Dental Office Operations Manager

Smilebuilderz-LL; Manheim Township (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Smilebuilderz is seeking an experienced Assistant Dental Office Manager to supervise administrative operations and support a high-performing dental team. The role requires self-motivation, strong organization, and clear communication to inspire staff and maintain smooth daily workflows.

Responsibilities include coordinating dentist and hygiene schedules, handling patient and staff inquiries, processing payroll-related updates, and contributing to promotional efforts to attract more patients.

Qualifications

• 3+ years of administrative and clerical experience.
• 3–5 years in dental or medical field, with supervisory experience preferred.
• Strong organizational and communication skills; able to train staff.

Responsibilities

• Oversee daily office activities and ensure dentist and hygiene schedules are filled.
• Respond efficiently to patient, employee, and doctor needs/inquiries.
• Resolve issues in a timely manner per company policies.
• Screen voicemails and follow up with messages promptly.
• Ensure delivery of quality dental care to patients.
• Help develop promotional programs to attract more patients.
• Provide administrative support (phones, documents, treatment plan presentations).
• Be professional and courteous when interacting with patients, employees and doctors.

Skills

Team leadership

Communication

Organizational skills

Staff training

Education

High school diploma or equivalent

Associate’s degree in office administration

Job description

Smilebuilderz is seeking an experienced Assistant Dental Office Manager to supervise administrative operations and support a high-performing dental team. The role requires self-motivation, strong organization, and clear communication to inspire staff and maintain smooth daily workflows.

Responsibilities include coordinating dentist and hygiene schedules, handling patient and staff inquiries, processing payroll-related updates, and contributing to promotional efforts to attract more patients.