Dental Office Operations Lead - Front Desk & Team Leader

Aspen Dental; Gallatin, Northern (TN, KY); Hybrid; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Continuous learning via TAG U

Team culture

Job summary

Aspen Dental in Gallatin, Tennessee is hiring an Assistant Dental Office Manager (Operations Lead). The role includes supervising daily front-office tasks, overseeing scheduling, and coordinating with the clinical team to ensure high-quality patient care. Eight-week training is provided to succeed in the role.

Pay is $21–$23 per hour, with a comprehensive benefits package including PTO, health, dental, vision, and a 401(k) match. Growth opportunities and a collaborative culture are emphasized.

Qualifications

• Strong communication and interpersonal skills with patients and team members.
• Analytical thinking with a data-driven mindset to improve workflow and scheduling.
• Organized and detail-oriented to manage front-office operations.

Responsibilities

• Provide high-quality patient service with compassion and care.
• Supervise and coordinate non-clinical front-office tasks under the Manager.
• Oversee scheduling, verify insurance payments, and process deposits.
• Consult with patients on treatment options and coordinate with clinical team.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Gallatin, Tennessee is hiring an Assistant Dental Office Manager (Operations Lead). The role includes supervising daily front-office tasks, overseeing scheduling, and coordinating with the clinical team to ensure high-quality patient care. Eight-week training is provided to succeed in the role.

Pay is $21–$23 per hour, with a comprehensive benefits package including PTO, health, dental, vision, and a 401(k) match. Growth opportunities and a collaborative culture are emphasized.