Dental Office Ops Lead — Front Desk & Admin

The Aspen Group; Gulf Breeze (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Supportive culture

Continuous learning (TAG U)

Job summary

Aspen Dental seeks an Assistant Dental Office Manager, or Operations Lead, to oversee daily front office tasks at a busy practice and report to the Manager. An eight-week training program helps you succeed in the role and deliver outstanding patient service.

Plus, a robust benefits package, PTO, and opportunities for career development support your growth in a collaborative, learning-focused environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager

Skills

Strong communication & interpersonal

Team collaboration

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental seeks an Assistant Dental Office Manager, or Operations Lead, to oversee daily front office tasks at a busy practice and report to the Manager. An eight-week training program helps you succeed in the role and deliver outstanding patient service.

Plus, a robust benefits package, PTO, and opportunities for career development support your growth in a collaborative, learning-focused environment.