Dental Office Operations Lead — Front Desk & Scheduling

Aspen Dental; Lincoln (NE); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

401(k) with match

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to lead front office operations at a Lincoln area practice. You’ll report to the Manager, participate in an eight-week training program, and help create lasting patient impressions while managing non-clinical staff.

The role emphasizes patient service, collaboration with the dental team, insurance coordination, and scheduling oversight to ensure smooth daily operations in a supportive, growth-focused environment.

Qualifications

• Preferred Qualifications describe the traits and background the candidate should possess.
• Strong communication and interpersonal skills with the ability to build rapport with patients of all ages.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other dental team members to provide exceptional patient care.
• Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection to ensure high quality of care.
• Under the direction of the Manager, supervise and reinforce daily tasks of the non-clinical team.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to lead front office operations at a Lincoln area practice. You’ll report to the Manager, participate in an eight-week training program, and help create lasting patient impressions while managing non-clinical staff.

The role emphasizes patient service, collaboration with the dental team, insurance coordination, and scheduling oversight to ensure smooth daily operations in a supportive, growth-focused environment.