Dental Office Operations Lead — Front Desk Manager

Aspen Dental; Monroe (LA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Monroe, LA. The role centers on front-office leadership, patient service, and team collaboration to support daily operations and care delivery.

You will participate in an eight‑week training program and manage scheduling, insurance verification, and patient communications to ensure high-quality service and smooth practice function.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to build trust with patients.
• Participate in an eight‑week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with policies and regulations.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non‑clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Monroe, LA. The role centers on front-office leadership, patient service, and team collaboration to support daily operations and care delivery.

You will participate in an eight‑week training program and manage scheduling, insurance verification, and patient communications to ensure high-quality service and smooth practice function.