Dental Office Operations Lead - Flexible Scheduling & Growth

0296 MILLER DENTAL PRACTICE PLLC; Grand Rapids (MI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Grand Rapids, MI. The role focuses on leading non-clinical operations, delivering excellent patient service, and coordinating with the clinical team to ensure quality care.

The position offers full-time hours, competitive hourly pay, and a benefits package including PTO, health, dental, vision, and 401(k) with match, along with ongoing learning through TAG U.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Analytical thinking

Attention to detail

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Grand Rapids, MI. The role focuses on leading non-clinical operations, delivering excellent patient service, and coordinating with the clinical team to ensure quality care.

The position offers full-time hours, competitive hourly pay, and a benefits package including PTO, health, dental, vision, and 401(k) with match, along with ongoing learning through TAG U.