Dental Office Operations Lead - Flexible Scheduling

Wellnow; Stow (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to support front-office operations and patient care. You will report to the Manager, supervise non-clinical staff, and participate in an eight-week training program to ensure success in your role.

The position offers a generous benefits package, PTO, health/dental/vision, 401(k) with match, and opportunities for growth within a collaborative, innovative culture.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills with the ability to build rapport with patients.
• Demonstrate analytical thinking and a data-driven approach.
• Organized and detail-oriented in a fast-paced front-office environment.

Responsibilities

• Provide superior patient service with compassion and care in line with policies, procedures, regulations and dental board standards.
• Collaborate with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under the Manager, supervise daily non-clinical tasks and priorities.
• Review daily data to evaluate practice impact and outcomes.
• Oversee scheduling and confirm patient appointments, verify payments and deposits.
• Handle credit card processing and related financial tasks.
• Perform additional tasks assigned by the Manager.

Skills

Communication

Analytical thinking

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to support front-office operations and patient care. You will report to the Manager, supervise non-clinical staff, and participate in an eight-week training program to ensure success in your role.

The position offers a generous benefits package, PTO, health/dental/vision, 401(k) with match, and opportunities for growth within a collaborative, innovative culture.