Dental Office Operations Lead - Flexible Scheduling

Aspen Dental; Concord (NC); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Concord Mills, North Carolina. This full-time role includes a training program and comprehensive benefits.

You will lead front-office tasks, support patient care, and supervise non-clinical staff, while ensuring accurate scheduling and insurance processing. The ideal candidate has strong communication, organizational, and analytical skills, with a focus on delivering excellent patient experiences and operational

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills essential for patient interaction.
• Analytical thinking and attention to data help optimize front-office operations.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with the dental team to support patient care and scheduling.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager supervision, supervise non-clinical staff and daily tasks.
• Review daily data to evaluate practice impact and improve efficiency.
• Oversee scheduling, confirmations, and deposits; process payments.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Concord Mills, North Carolina. This full-time role includes a training program and comprehensive benefits.

You will lead front-office tasks, support patient care, and supervise non-clinical staff, while ensuring accurate scheduling and insurance processing. The ideal candidate has strong communication, organizational, and analytical skills, with a focus on delivering excellent patient experiences and operational