Dental Office Operations Lead — Flexible Scheduling

aspendental; Albemarle (NC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k)

Paid time off

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to lead front office duties and support the dental team. The role starts with an eight‑week training program and offers a clear path to growth within a world-class DSO.

You'll supervise non‑clinical staff, ensure smooth scheduling, verify insurance payments, and deliver outstanding patient service with compassion. The position features full‑time hours, a competitive hourly wage, benefits, and a collaborative

Qualifications

• Strong communication and interpersonal skills.
• Demonstrate analytical thinking with data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review day-to-day to evaluate the impact on the practice.
• Oversees scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to lead front office duties and support the dental team. The role starts with an eight‑week training program and offers a clear path to growth within a world-class DSO.

You'll supervise non‑clinical staff, ensure smooth scheduling, verify insurance payments, and deliver outstanding patient service with compassion. The position features full‑time hours, a competitive hourly wage, benefits, and a collaborative