Dental Office Operations Lead - Flexible Schedule

aspendental; Wilson (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous benefits package (PTO, health

Dental, vision, and 401(k) with match

Career development and growth

TAG U continuous learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in the United States. The role oversees daily front office tasks, supports the Manager, and participates in a structured eight-week training program to ensure success in the position.

We offer a generous benefits package, PTO, health/dental/vision, 401(k) with match, and ongoing career development. Join a collaborative, supportive culture and access free continuous learning through TAG U.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Customer service

Communication

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in the United States. The role oversees daily front office tasks, supports the Manager, and participates in a structured eight-week training program to ensure success in the position.

We offer a generous benefits package, PTO, health/dental/vision, 401(k) with match, and ongoing career development. Join a collaborative, supportive culture and access free continuous learning through TAG U.