Dental Office Operations Lead - Drive Patient Experience & Growth

PDS Health; Clovis (CA); On-site; USD 4,133,000 - 5,125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time to local community

Job summary

PDS Health is seeking an Assistant Operations Manager at our Clovis location to support the Operations Manager in achieving financial performance and growth. You will supervise front-office staff, lead daily huddles, and ensure the Perfect Patient Experience is delivered to gain Patients for Life.

This role requires leadership, strong communication, and compliance with company policies and regulatory standards.

Qualifications

• High School Diploma or GED required.
• preferred coursework or on-the-job training in dentistry, insurance, or business.
• ability to multi-task in a fast-paced environment.

Responsibilities

• Model company culture and set standards in daily operations.
• act as manager in Operations Manager's absence.
• plan schedules and assign staff duties.
• develop patient communication and learning.
• drive revenue growth and PPE execution.
• ensure cash handling and accounting compliance.
• lead daily huddles and meetings.
• protect patient and team confidentiality.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Self-motivated

Multi-tasking

Communication Skills

Confidentiality

Organized

Education

High School Diploma or GED

Job description

PDS Health is seeking an Assistant Operations Manager at our Clovis location to support the Operations Manager in achieving financial performance and growth. You will supervise front-office staff, lead daily huddles, and ensure the Perfect Patient Experience is delivered to gain Patients for Life.

This role requires leadership, strong communication, and compliance with company policies and regulatory standards.