Dental Office Assistant Manager: Growth & Leadership

PDS Health; Fresno (CA); On-site; USD 85,246,000 - 106,736,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

Champlain Dentistry is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at the Fresno location. You will oversee front office staff, help implement the Perfect Patient Experience, and lead daily huddles to drive patient-centric outcomes.

In this role, you will collaborate with clinicians and staff to optimize processes, maintain compliance, and uphold the PDS Brand standards while fostering a culture of learning and

Qualifications

• High School Diploma or GED.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Work with team members to help develop successful patient communication skills and facilitate learning.
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE.
• Assisting in driving year over year revenue and profit growth.
• Ensure adherence to cash management and accounting protocols.
• Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit.
• Ensure office is following PDS standards in respect to facility cleanliness and maintenance.
• Lead and participate in daily huddles and all other meetings as required.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Subject Matter Expert in executing PDS’ processes, systems and tools, while actively contributing to their improvement.
• Catalyst for the Perfect Patient Experience and HC Handoff are executed to gain Patients for Life
• Supports Clinicians education and referrals regarding the Mouth-Body Connection
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Skills

Results oriented

Team builder

Patient advocate

Process oriented

Financial acumen

Influencer

Self-motivated

Multi-tasking

Communication skills

Confidentiality

Education

GED

Job description

Champlain Dentistry is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at the Fresno location. You will oversee front office staff, help implement the Perfect Patient Experience, and lead daily huddles to drive patient-centric outcomes.

In this role, you will collaborate with clinicians and staff to optimize processes, maintain compliance, and uphold the PDS Brand standards while fostering a culture of learning and