Dental Operations Supervisor: Grow Revenue & Patient Experience

PDS Health; Pleasant Hill (CA); On-site; USD 42,705 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

PDS Health seeks an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth for the assigned location(s). You will supervise the front office team and help execute the PPE to gain Patients for Life, while upholding brand standards.

You will lead daily huddles, ensure compliance with policies, and develop patient communication skills. This role requires teamwork, integrity, and a focus on operational excellence in a dental practice

Qualifications

• High School Diploma or GED.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Acts as manager of supported practice in Operations Manager's absence
• Plans and prepares work schedules and assigns team members to specific duties
• Work with team members to help develop successful patient communication skills and facilitate learning
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE
• Assisting in driving year over year revenue and profit growth
• Ensure adherence to cash management and accounting protocols
• Provides feedback regarding tactics that change financial and patient outcomes for the rest of the organization
• Ensure office is following PDS standards for cleanliness and maintenance
• Lead and participate in daily huddles and meetings as required
• Demonstrates stewardship of the PDS Brand and executes PDS processes and tools
• Catalyst for the PPE and HC Handoff to gain Patients for Life
• Supports Clinicians education and referrals regarding the Mouth-Body Connection
• Maintains professional appearance and demeanor per policy; addresses others respectfully
• Ensures Compliance with Company policies and regulatory bodies
• Other duties as assigned

Skills

Results oriented

Team building

Patient advocacy

Process focus

Financial acumen

Influencer

Multi-tasking

Communication skills

Confidentiality

Education

High School Diploma / GED

Job description

PDS Health seeks an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth for the assigned location(s). You will supervise the front office team and help execute the PPE to gain Patients for Life, while upholding brand standards.

You will lead daily huddles, ensure compliance with policies, and develop patient communication skills. This role requires teamwork, integrity, and a focus on operational excellence in a dental practice