Dental Ops Lead: Growth & Patient Experience

PDS Health; Arlington (TX); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

PDS Health in Arlington, TX, is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at the location. You will help apply the Perfect Patient Experience (PPE) and drive Patients for Life (PFL) by leveraging local market knowledge and dental services expertise.

As a supervisor to the front office team, you will plan schedules, develop patient communication skills, lead daily huddles, ensure adherence to policies, and

Qualifications

• High School Diploma or GED required.
• Strong leadership and team-building skills.
• Financial acumen with understanding of profit drivers.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Work with team members to help develop successful patient communication skills and facilitate learning.
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE.
• Assisting in driving year over year revenue and profit growth.
• Ensure adherence to cash management and accounting protocols.
• Lead and participate in daily huddles and all other meetings as required.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Subject Matter Expert in executing PDS’ processes, systems and tools.

Skills

Results oriented

Team builder

Patient advocate

Process focused

Financial acumen

Influencer

Self-motivated

Multi-tasking

Communication skills

Confidentiality

Education

High School Diploma or GED

Job description

PDS Health in Arlington, TX, is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and revenue growth at the location. You will help apply the Perfect Patient Experience (PPE) and drive Patients for Life (PFL) by leveraging local market knowledge and dental services expertise.

As a supervisor to the front office team, you will plan schedules, develop patient communication skills, lead daily huddles, ensure adherence to policies, and