Dental Office Operations Lead

Aspen Dental; Auburn (MA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Paid time off

Career development

TAG-U continuous learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Auburn, MA. This full-time role focuses on delivering excellent patient care, supervising non-clinical staff, and coordinating daily office operations to support clinical teams and patient experience.

You’ll oversee scheduling, insurance verification, and data review to optimize practice performance while contributing to a collaborative, growth-oriented culture.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Auburn, MA. This full-time role focuses on delivering excellent patient care, supervising non-clinical staff, and coordinating daily office operations to support clinical teams and patient experience.

You’ll oversee scheduling, insurance verification, and data review to optimize practice performance while contributing to a collaborative, growth-oriented culture.