Dental Office Manager: People & Operations Leader

Socket.dev; Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Schultz Family Dentistry is seeking an experienced Office Manager to lead daily operations, foster a collaborative team, and drive exceptional patient care in a fast-paced practice in Dubuque, IA. The role emphasizes staff development, process improvement, and measurable performance metrics to support growth and patient satisfaction.

The ideal candidate balances people leadership with business oversight, bringing healthcare management experience and a proactive mindset to streamline workflows

Qualifications

• Previous dental office or healthcare management experience.
• Strong leadership and interpersonal skills.
• Ability to coach, motivate, and hold team members accountable.
• Excellent organizational and problem-solving abilities.
• Experience managing schedules, staffing, and office workflows.
• Understanding of dental insurance, billing, and patient scheduling preferred.

Responsibilities

• Lead, support, and develop the dental office team.
• Oversee daily office operations and workflow.
• Promote a positive, professional, and team-oriented culture.
• Assist with recruiting, onboarding, training, and employee development.
• Manage employee schedules and staffing levels.
• Monitor performance metrics and practice goals.
• Partner with doctors to identify improvement opportunities.
• Address patient concerns to maintain high satisfaction.
• Ensure policies and procedures are consistently followed.
• Conduct employee check-ins and provide feedback.
• Support billing, insurance, scheduling, and front-office processes as needed.

Skills

Dental office management

Leadership

Staff development

Operations management

Patient service

Education

Bachelor's degree in Healthcare Administration

Tools

Dentrix

Job description

Schultz Family Dentistry is seeking an experienced Office Manager to lead daily operations, foster a collaborative team, and drive exceptional patient care in a fast-paced practice in Dubuque, IA. The role emphasizes staff development, process improvement, and measurable performance metrics to support growth and patient satisfaction.

The ideal candidate balances people leadership with business oversight, bringing healthcare management experience and a proactive mindset to streamline workflows