Dental Office Manager: Patient Experience & Practice Growth

Sonrava Health; California; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Sonrava Health is seeking a Dental Office Manager to lead day-to-day operations, supporting doctors and staff to develop the practice while providing an exceptional patient experience. You will oversee patient concerns, treatment education, insurance verification, and payment collection.

The role requires strong leadership, excellent communication and organizational skills, and the ability to collaborate with providers to improve business performance.

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership

Communication

Customer service

Team motivation

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Sonrava Health is seeking a Dental Office Manager to lead day-to-day operations, supporting doctors and staff to develop the practice while providing an exceptional patient experience. You will oversee patient concerns, treatment education, insurance verification, and payment collection.

The role requires strong leadership, excellent communication and organizational skills, and the ability to collaborate with providers to improve business performance.