Dental Office Manager - Patient Experience & Growth

Sonrava Health; San Jose (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental, 

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in San Jose, CA seeks a Dental Office Manager to lead day-to-day operations, support doctors and staff, and deliver an exceptional patient experience.

You will oversee patient scheduling, billing, HIPAA/compliance, marketing initiatives, and ensure profitability while maintaining quality care. This role requires 2+ years of leadership in a dental setting; strong communication and organizational skills are essential.

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership abilities

Communication

Customer service

Multitasking

Organizational skills

Relationship building

Team motivation

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

Sonrava Health in San Jose, CA seeks a Dental Office Manager to lead day-to-day operations, support doctors and staff, and deliver an exceptional patient experience.

You will oversee patient scheduling, billing, HIPAA/compliance, marketing initiatives, and ensure profitability while maintaining quality care. This role requires 2+ years of leadership in a dental setting; strong communication and organizational skills are essential.