Dental Office Operations & Growth Lead

Sonrava Health; Akron (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Akron, OH is seeking an experienced operations leader to enhance the patient experience by addressing concerns, educating treatment options, verifying insurance, and overseeing payment collection.

You will review business results and profit performance, collaborate with providers and staff on priorities, lead local marketing initiatives, ensure health and safety compliance, and travel for training as needed.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service to deliver an exceptional experience.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer service

Relationship building

Multitasking

Organizational skills

Education

High school diploma

Bachelor’s degree preferred

Job description

Sonrava Health in Akron, OH is seeking an experienced operations leader to enhance the patient experience by addressing concerns, educating treatment options, verifying insurance, and overseeing payment collection.

You will review business results and profit performance, collaborate with providers and staff on priorities, lead local marketing initiatives, ensure health and safety compliance, and travel for training as needed.