Dental Office Manager: Growth, Ops & Patient Experience

Sonrava; Lucerne Valley (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,,

401(k)

Paid Time Off

Employee Assistance Program

Job summary

Sonrava is seeking a Dental Office Manager to lead day-to-day operations for a Multi-Specialty practice in California. The role focuses on delivering an exceptional patient experience while driving profitability and efficient practice performance.

The ideal candidate has 2+ years of leadership experience in dental settings, strong communication skills, and a track record of managing P&L, collections, and team performance. Travel to multiple locations may be required.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building skills and team motivation.
• Experience owning P&L and driving collections.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating patients on treatment options.
• Verifying insurance eligibility and benefits; driving patient collections and payment accountability.
• Own practice P&L; regularly analyze performance and KPIs; develop profitability strategies.
• Oversee daily multi-specialty operations, optimize provider utilization and patient flow.
• Lead cross-functional teams and promote a high-performing, patient-centered culture.
• Lead local marketing and community outreach to grow new patient opportunities.
• Ensure compliance with healthcare regulations and safety standards; manage risk.
• Set measurable goals for revenue, collections, and efficiency; implement corrective actions as needed.
• Travel as required to support multi-location operations and leadership alignment.

Skills

Leadership & management

Patient experience

Revenue cycle management

P&L ownership

Communication

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Sonrava is seeking a Dental Office Manager to lead day-to-day operations for a Multi-Specialty practice in California. The role focuses on delivering an exceptional patient experience while driving profitability and efficient practice performance.

The ideal candidate has 2+ years of leadership experience in dental settings, strong communication skills, and a track record of managing P&L, collections, and team performance. Travel to multiple locations may be required.