Dental Office Manager – Lead Team & Patient Experience

Smile Brands Inc.; Pinole (CA); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health, dental, and vision insurance

401(k) plan

Dental practice-wide discounts

Job summary

Smile Brands Inc. is seeking a Dental Office Manager in Pinole, CA to lead the daily operations of the dental office and partner with the dentist and clinical team to drive patient care and practice growth.

You will coach and develop the office staff, oversee scheduling, monitor performance, and ensure compliance with policies and regulatory standards while creating a welcoming environment for patients.

Qualifications

• 1+ year of experience managing or leading a dental office.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and the day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• A patient-first mindset and commitment to creating an exceptional experience.

Responsibilities

• Lead day-to-day operations of the dental practice and ensure an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals and growth.
• Lead, coach and develop the office team with a culture of collaboration and accountability.
• Oversee patient scheduling and optimize practice potential.
• Monitor production, collections and accounts receivable for improvement opportunities.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Create a welcoming environment and address patient concerns promptly.
• Ensure compliance with company policies and dental regulations.
• Coordinate maintenance of equipment and facilities as needed.
• Identify opportunities to improve patient and team experience and act on them.

Skills

People leadership

Communication

Organizational skills

Patient-first mindset

Problem-solving

Job description

Smile Brands Inc. is seeking a Dental Office Manager in Pinole, CA to lead the daily operations of the dental office and partner with the dentist and clinical team to drive patient care and practice growth.

You will coach and develop the office staff, oversee scheduling, monitor performance, and ensure compliance with policies and regulatory standards while creating a welcoming environment for patients.