Dental Office Manager: Lead Patient Experience & Growth

smilepartnersrecruitment; Michigan; On-site; USD 42,000 - 56,000; Full time

Job summary

Cambridge Dental in Macomb, MI is seeking an experienced Office Manager to lead the front desk and clinical support team full-time. You will focus on creating an exceptional patient experience, supporting staff, and helping the practice thrive.

This leadership role offers opportunities to improve operations, scheduling, and patient retention while collaborating closely with the doctor and clinical team to uphold professionalism and service quality.

Qualifications

• Previous dental office management or leadership experience.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate, and support a team.
• Strong problem-solving and decision-making abilities.
• Patient-focused mindset with a commitment to exceptional customer service.
• Comfortable working in a fast-paced dental environment.
• Dependable, professional, and team-oriented.

Responsibilities

• Lead and support the dental office team to ensure smooth day-to-day operations.
• Create a welcoming and positive experience for patients and team members.
• Oversee office operations, scheduling, and administrative processes.
• Support patient retention and practice growth initiatives.
• Monitor practice performance and help identify opportunities for improvement.
• Assist with staff development, training, and team engagement.
• Help ensure the practice meets operational and organizational goals.
• Collaborate closely with the doctor and clinical team.
• Maintain a high standard of professionalism, communication, and patient service.

Skills

Leadership

Organization

Communication

Team motivation

Problem solving

Customer service

Dental office experience

Job description

Cambridge Dental in Macomb, MI is seeking an experienced Office Manager to lead the front desk and clinical support team full-time. You will focus on creating an exceptional patient experience, supporting staff, and helping the practice thrive.

This leadership role offers opportunities to improve operations, scheduling, and patient retention while collaborating closely with the doctor and clinical team to uphold professionalism and service quality.