Dental Office Manager — Lead Growth & Patient Care

42 North Dental; Cambridge (MA); On-site; USD 75,000 - 79,000; Full time

Job summary

42 North Dental is seeking an Office/Practice Manager to partner with the Dental Director and drive the growth and success of the Cambridge office. You will oversee day-to-day operations, ensure high patient care standards, and manage staff performance and scheduling to optimize productivity and case acceptance.

In this established practice, you’ll lead a team, maintain workflow, handle HR duties, and coordinate with the home office on needs and successes.

Qualifications

• Minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills.
• Thrives in a team-based environment.
• Displays a high degree of professionalism.
• Dedicated to being a true leader in the office.

Responsibilities

• Primary contact and resource for doctors in the practice.
• Review and maintain schedules for productivity.
• Treatment planning and coordinating to promote high case acceptance.
• Provide workflow direction for auxiliary staff.
• Human Resources, including hiring, training, performance management, and dismissal.
• Accounts receivable, including patient pay and insurance.
• Reporting, interpreting, and responding to practice metrics to improve office performance.
• Interact with home office to communicate office needs and successes.
• Perform other related job duties as assigned

Skills

Dental practice management

Communication

Customer service

Team leadership

Professionalism

Job description

42 North Dental is seeking an Office/Practice Manager to partner with the Dental Director and drive the growth and success of the Cambridge office. You will oversee day-to-day operations, ensure high patient care standards, and manage staff performance and scheduling to optimize productivity and case acceptance.

In this established practice, you’ll lead a team, maintain workflow, handle HR duties, and coordinate with the home office on needs and successes.