Dental Office Manager | Patient-Centric Operations Lead

Dental-Dreams; Battle Creek (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance and More

Job summary

Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager with managerial dental practice experience to drive operational goals and staff performance. The role covers front desk supervision, scheduling, and support to dentists and dental assistants.

The company offers competitive pay with monthly bonuses and a benefits package including medical/vision insurance, PTO, 401K, life and pet insurance, and more.

Qualifications

• Required: Previous Dental Assistant experience and Management Experience.
• Required: 5+ years experience working in a dental practice.
• Required: knowledge of Dental Insurances and Dental Billing practices.
• Required: Possesses a track record for providing outstanding customer service.
• Required: Must be able to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Skills

Dental assistant experience

Management experience

Customer service

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager with managerial dental practice experience to drive operational goals and staff performance. The role covers front desk supervision, scheduling, and support to dentists and dental assistants.

The company offers competitive pay with monthly bonuses and a benefits package including medical/vision insurance, PTO, 401K, life and pet insurance, and more.