Dental Office Manager: Lead Patient Experience & Growth

Smile Jobs; Eastpointe (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Cambridge Dental is seeking an experienced Office Manager to join our team full-time. You will lead the dental office, support staff, and help the practice thrive while creating an exceptional patient experience. This leadership role offers the chance to impact daily operations, scheduling, and overall patient service.

You will collaborate with the doctor and clinical team to drive retention, growth initiatives, and a high standard of professionalism in a fast-paced environment.

Qualifications

• Previous dental office management or leadership experience.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate, and support a team.
• Strong problem-solving and decision-making abilities.
• Patient-focused mindset with a commitment to exceptional customer service.
• Comfortable working in a fast-paced dental environment.
• Dependable, professional, and team-oriented.

Responsibilities

• Lead and support the dental office team to ensure smooth day-to-day operations.
• Create a welcoming and positive experience for patients and team members.
• Oversee office operations, scheduling, and administrative processes.
• Support patient retention and practice growth initiatives.
• Monitor practice performance and help identify opportunities for improvement.
• Assist with staff development, training, and team engagement.
• Help ensure the practice meets operational and organizational goals.
• Collaborate closely with the doctor and clinical team.
• Maintain a high standard of professionalism, communication, and patient service.

Skills

Dental office management

Leadership

Organizational skills

Communication

Team motivation

Customer service

Job description

Cambridge Dental is seeking an experienced Office Manager to join our team full-time. You will lead the dental office, support staff, and help the practice thrive while creating an exceptional patient experience. This leadership role offers the chance to impact daily operations, scheduling, and overall patient service.

You will collaborate with the doctor and clinical team to drive retention, growth initiatives, and a high standard of professionalism in a fast-paced environment.