Dental Office Manager: Lead Team & Patient Experience

Kids for the Future; Braintree (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) benefits

Bonus opportunities

Job summary

Passion Dental is seeking an experienced Office Manager to lead the daily operations of our XXXXXXX practice. The role requires strong leadership to drive patient experience and operational excellence.

The Office Manager will oversee scheduling, team development, and performance metrics while ensuring compliance with policies and industry regulations. Competitive compensation and growth opportunities are available.

Qualifications

• Minimum 3 years of dental office management experience.
• Strong understanding of dental insurance, treatment planning, and patient financing.
• Experience leading and developing teams.

Responsibilities

• Oversee day-to-day operations of the dental practice.
• Lead and support front office and clinical support team members.
• Ensure a positive patient experience from scheduling through treatment completion.
• Manage scheduling, patient flow, and office productivity.
• Support treatment acceptance and patient financial discussions.
• Monitor office performance and key metrics.
• Assist with hiring, onboarding, and training team members.
• Address patient concerns and resolve issues professionally.
• Partner with doctors and leadership to support practice growth.
• Ensure compliance with company policies and industry regulations.

Skills

Office management

Leadership

Patient experience

Dental insurance knowledge

Organizational skills

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Passion Dental is seeking an experienced Office Manager to lead the daily operations of our XXXXXXX practice. The role requires strong leadership to drive patient experience and operational excellence.

The Office Manager will oversee scheduling, team development, and performance metrics while ensuring compliance with policies and industry regulations. Competitive compensation and growth opportunities are available.