Dental Office Manager: Lead Operations & Patient Care

aspendental; Phenix City (AL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) match

Career development

Learning opportunities

Job summary

Aspen Dental is seeking an Office Manager to lead the front-office operations and drive patient-centered care. You will oversee staff, improve patient experience, and ensure alignment with clinical teams while navigating insurance and profitability goals.

The role includes a ten-week training program and ongoing development opportunities within a supportive, flexible, and mission-driven environment.

Qualifications

• Experience leading a team of direct reports.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• College degree preferred for role

Responsibilities

• Lead the office operations in support of doctors to create a positive patient experience.
• Provide superior patient service with compassion and care.
• Hire, develop, manage and retain office staff.
• Consult with patients on treatment options and verify insurance payments.
• Review monthly business results, manage profit and loss, align sales to business goals.
• Lead daily huddles to set expectations and improve performance.

Skills

People leadership

Communication

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Office Manager to lead the front-office operations and drive patient-centered care. You will oversee staff, improve patient experience, and ensure alignment with clinical teams while navigating insurance and profitability goals.

The role includes a ten-week training program and ongoing development opportunities within a supportive, flexible, and mission-driven environment.