Dental Office Manager: Lead Growth & 5-Star Patient Experience

Dr Lane & Associates; Raleigh (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Opportunities

401k Match

Paid Time Off

Fridays Off 2pm

Training & Development

Team Events

Volunteer Opportunities

Job summary

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead the office and help create an exceptional experience for our patients and team members.

As the Office Manager, you will provide strategic leadership and hands-on oversight of daily office operations, scheduling, and financial performance to drive growth and efficiency. This is a full-time, on-site Raleigh position with competitive pay and growth opportunities.

Qualifications

• 2+ years of dental office experience required.
• 2+ years of dental management experience required.
• Strong leadership, coaching and team-building abilities.
• Excellent communication and interpersonal skills.
• Proficient with computer systems and dental software.

Responsibilities

• Lead day-to-day office operations, including scheduling, productivity, collections, receivables and expenses.
• Drive new patient growth through community outreach and collaboration with marketing.
• Oversee online reputation and ensure 5-star patient experiences.
• Coach, mentor and develop team while ensuring policy compliance.
• Manage closings, deposits and month-end reporting with Regional Director.
• Address patient and staff concerns with professionalism and empathy.
• Lead daily huddles and monthly team meetings.
• Maintain provider schedules and doctor-to-patient ratios.
• Participate in company initiatives and trainings.

Skills

Leadership

Communication

Dental Office Experience

Office Management

Team Building

Education

High School Diploma or GED

Tools

Microsoft Office

Dental Software

Job description

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead the office and help create an exceptional experience for our patients and team members.

As the Office Manager, you will provide strategic leadership and hands-on oversight of daily office operations, scheduling, and financial performance to drive growth and efficiency. This is a full-time, on-site Raleigh position with competitive pay and growth opportunities.